Last updated: December 1, 2024
This Privacy Policy describes how Filloxy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from filloxy.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Contact details (name, address, phone number, email)
Order information (billing/shipping address, payment confirmation)
Account details (username, password, security questions)
Customer support info (messages or communications you send us)
Information We Collect about Your Usage
We collect Usage Data via cookies, pixels, and similar technologies. This may include:
IP address, browser, device info
Pages viewed, links clicked
Time spent on site, access times
Information We Obtain from Third Parties
Payment processors (billing info, payment confirmations)
Service providers like Shopify
Advertising and analytics partners
How We Use Your Personal Information
To Provide Services: Order processing, shipping, returns, customer support, account creation
Marketing & Advertising: To send promotional offers, personalize ads and site content
Security & Fraud Prevention: To detect, investigate, or prevent fraud or malicious activities
Communication & Service Improvement: Respond to inquiries, feedback, or service enhancement
Cookies
We use cookies to enhance your browsing experience and improve site functionality. For details, visit Shopify’s cookie policy.
You can control cookie preferences in your browser, but blocking cookies may affect your experience on our Site.
How We Disclose Personal Information
We may share your information with:
Service providers (Shopify, payment gateways, shipping partners)
Business and marketing partners
Affiliates and subsidiaries
Legal or regulatory authorities when required
In connection with a merger, acquisition, or sale
We do not sell or share sensitive personal data for the purpose of inferring characteristics.
User-Generated Content
If you submit reviews or content publicly, they may be visible to others. We are not responsible for the security or use of any personal data made publicly available by you.
Third-Party Websites and Links
Our Site may contain links to third-party platforms. We are not responsible for their privacy practices or the content on those platforms. Please review their privacy policies separately.
Children’s Data
Our Services are not intended for children under 16. If we learn we’ve collected data from a child, we will delete it. If you're a parent/guardian and believe your child has shared data with us, please contact us.
Security and Retention of Your Information
We take reasonable security measures, but no system is 100% secure.
We retain your information only as long as necessary for the purposes outlined or as required by law.
Your Rights
Depending on your location, you may have the following rights:
Access / Know what data we have
Delete your personal data
Correct inaccurate information
Data portability
Restrict or object to processing
Withdraw consent
File a complaint with a data authority
You can exercise these rights by contacting us using the details below.
International Users
We may transfer your data outside your country, including to our partners or providers in other countries. Where required, we use legal safeguards such as Standard Contractual Clauses.
Contact Us
If you have questions or complaints, contact us at:
📧 Email: support@filloxy.in
🌐 Website: www.filloxy.in
📍 Business Name: Filloxy
